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Challenge
Managing one hospital or one hundred hospitals requires access to information. The problem most technicians, managers, directors, and Vice Presidents of Operations face is that each of these professionals requires information in a different format, order, filter, or summary. While a VP of Operations may want to see the workload of the hospital’s technicians, the individual technician will want to view his or her own workload. Often frustrated and mired in the details of extracting data into information can leave no time to analyze and act on the information. A director of biomedical engineering may want to view his or her department’s work performance, equipment breakdown rates, etc., but will not want this information clouded with the Facility Management Data.
Solution
EQ2 Management Dashboards provide Web-based dashboards to instantly provide information based on the information requirements of the viewpoint category of which the person viewing the site has been assigned. EQ2 has identified several viewpoint categories including:
EQ2 Technician Dashboard (EQ2TD):
- Add new equipment items
- Open and close work orders
- View timecard report
- Lookup equipment histories
- View all and today’s pending work
- Lookup parts
EQ2 Management Dashboard (EQ2TD):
- PM completion rate for this month/ this year
- Work order completion rate by work order type, department, and location
- PM loading for month and year
- Equipment items that fail more often than others
- Equipment items that are candidates for replacement
- EQ2 Vice President of Operations:
- The cost to provide the services by square foot/beds per hospital
- PM completion rate by hospital for PM
- PM load by month/year/hospital
- Hospitals are not meeting required PM close rates
- Equipment items that are candidates for replacement
These are just some of the questions answered immediately by EQ2’s Web Dashboard. Graphical and summary information are presented on the dashboard. With one-click, drilling deeper into the graph or summary is easy. No setting clumsy filters or having to look through page after page of work orders – just point and click, and the information required to get the job done is immediately delivered.
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